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Universal Studios HollywoodPark Info    

Universal Studios Hollywood

Welcome to Universal Studios Hollywood park info, complete with all you need to know to visit the park. Note: Information subject to change without notice.

 
AddressPark Info    

Universal Studios Hollywood
100 Universal City Plaza
Universal City, CA 91608

 
Phone NumbersPark Info    

Prices, Directions and Park Info: 1-800-UNIVERSAL
Group Tour Information: 1-800-UNIVERSAL
Spanish Tour Information: (818) 622-3801, Option 1
Special Events: (818) 622-3036
Group Sales (over 20 people): (818) 959-9688, Ext. 2
Specialty Order Merchandise: (800) 447-0373
Annual Pass Information Line: (888) 309-9625
VIP Experience Office Booking and Information: (818) 622-5120

 
DirectionsPark Info    

From The Los Angeles International Airport: Follow signs from the terminal to the 105 Freeway. Take the 105 Freeway East to the 110 Harbor Freeway North. After passing through the downtown area, get on the 101 Hollywood Freeway North. Follow the 101 Freeway to the Universal Studios Blvd. exit. Turn right on to Universal Studios Blvd. and follow the signs to Universal Studios and the parking areas.

From The Burbank-Glendale-Pasadena Airport: Exit the terminal and go South on Hollywood Way. Follow signs to the 134 Freeway. Take the 134 Freeway West and exit at Cahuenga Blvd. Turn left and head South on Cahuenga. Cahuenga will dead-end at Lankershim Blvd. Turn Left on Lankershim and follow the signs to Universal Studios.

From Hollywood: Take the 101 Hollywood Freeway North to Universal Studios Blvd. and follow signs to Universal Studios Hollywood.

From Santa Monica: Take the 10 Santa Monica Freeway East to the 405 Freeway North. Exit to the 101 Ventura Freeway East/South. (Signs to Los Angeles.) Continue on the 101 Freeway and exit on Lankershim Blvd. Turn right and follow the signs to Universal Studios Hollywood.

From Disneyland: Take the 5 Golden State Freeway North. Exit to the 101 Hollywood Freeway North. Continue on the 101 Freeway and exit at Universal Studios Blvd. Turn right on to Universal Studios Blvd. and follow the signs to Universal Studios and the parking areas.

 
Park HoursPark Info    

Universal Studios Hollywood is open everyday except for Thanksgiving Day and Christmas Day. Hours can be found here.

 
Admission PricesPark Info    
You can find prices for tickets and annual passes, as well as purchase them, here.
 
Re-EntryPark Info    

Guests may exit and re-enter the Park on the same day if they have their hand stamped as they exit and have a ticket or annual pass valid for that day.

 
ParkingPark Info    

Parking is $12 per vehicle ($17 for RVs - Recreational Vechilces) until 5:00 p.m. General parking after 5:00 p.m. is $10.00. Valet parking is also available for an extra charge. Rates are based on length of usage. Ask the attendant for details upon your arrival.

 
TransportationPark Info    

There is a subway station at Universal City, on the Metro Red Line. Also, numerous public bus routes stop at Universal City. For rail and bus schedules and more information, call MTA at (800) COMMUTE, or (213) 626-4455 or visit http://www.mta.net/. Across the street from the subway station and the bus stop is a free Universal Studios shuttle bus. This free shuttle will conveniently take you to Universal Studios Hollywood and CityWalk Hollywood. Shuttles run approximately every 15 minutes during the following hours:

Sunday to Thursday: 7:00 a.m. to 11:00 p.m.
Friday and Saturday: 7:00 a.m. to 12:30 a.m.

 
Smoking AreasPark Info    
For the comfort and safety of all Park guests and team members, smoking will be permitted in designated smoking areas only.

In the Upper Lot, smoking areas are located:
Outside the main entrance, next to the Universal Globe
Next to WaterWorld on patio
Across from T2: 3D entrance
Studio Tour unload
Snacks To The Future cart

In the Lower Lot, smoking areas are located:
Across from Jurassic Park Splash Zone

 
SecurityPark Info    

There are two security offices to serve you: in the Upper Lot near Nick Stuff, and in the Lower Lot in the Jurassic Park Visitors Center. Universal Studios takes the safety and security of guests and employees very seriously. Following 9/11, they implemented a program of heightened security precautions on all of their properties. They work closely with local and federal authorities who provide them with up-to-date briefings. The Los Angeles County Fire and Sheriff's Department teams who work at Universal are always on alert to assist in the unlikely event of an emergency and are actively involved in planning strategies. They are committed to maintaining an appropriate level of security under the current conditions.

 
First AidPark Info    

In the Upper Lot next to Hollywood Animal Actors. Also located in the Jurassic Park Visitors Center in the Lower Lot.

 
MedicationsPark Info    

Over the counter medications and basic first aid items are available for purchase at the Universal Studio Store or Jurassic Park Outfitters.

 
Special NeedsPark Info    

Universal Studios Hollywood prides itself on providing auxiliary aids and services to guests with disabilities. Many rides, shows, attractions, escalators, and parking structures are designed to comfortably accommodate guests in a wheelchair or guests with other special needs. In addition, for a list of all attractions and their specific requirements, please consult the Rider's Guide. To request a copy of the Guide or if "additional accommodations" are needed please stop by the Guest Relations desk located at the front entrance to the park or please contact Guest Relations at 1-800-UNIVERSAL, or write to:
Universal Studios Hollywood
Attn: Guest Relations
100 Universal City Plaza
Universal City, CA 91608

With two weeks notice sign language interpreting services will be made available in Universal Studios Hollywood at no charge. To arrange for sign language interpreting services please contact Guest Relations at 1-800-UNIVERSAL or e-mail at guestrelations@universalstudioshollywood.com. Any cancellations made within 72 hours are subject to a fee. In addition to sign language interpreting services, closed captioning and assistive listening devices can be made available for your visit. For guests with hearing impairments, Telecommunication Devices for the Deaf (TDDs) and TTY telephones are located at Guest Relations. Pay telephones with amplification devices are also located throughout the park. Please see the Rider's Guide at Guest Relations for more information.

For your enjoyment and convenience, Universal Studios Hollywood's shopping and dining facilities are designed to be wheelchair accessible. Also, the outdoor stage shows have areas reserved for guests with disabilities. These areas are clearly marked with the International Symbol of Accessibility. If you need access to these areas please notify the Universal Studios personnel at the venue who will assist you.

Service Animals are welcome in all of restaurant and merchandise locations, attraction queues and most other locations throughout Universal Studios Hollywood. Additionally, there are specific entry/boarding requirements for each attraction to assist the service animal's owner in making an informed decision about their animal's safe admission. Please consult the listing for each ride and attraction in the Rider's Guide or the designated entrance signs for more information.

Due to the dramatic movement of the ride vehicles and certain special effects at Universal Studios Hollywood, oxygen tanks are not permitted at the following locations: Jurassic Park River Adventure, Revenge of the Mummy - The Ride, Backdraft, and the Studio Tour. For Water World, Shrek 4-D and Terminator 2-3D please find an attraction attendant for assistance.

 
Wheelchair RentalsPark Info    

Rentals are located in the Upper Lot.

 
Stroller RentalsPark Info    

Rentals are located in the Upper Lot. Stroller check-ins are located in two convenient spots; at the Backlot Tram Tour and in the Lower Lot near the base of the Starway.

 
Pregnant GuestsPark Info    

Universal advises expectant mothers not to ride The Studio Tour, Jurassic Park - The Ride, and Revenge of the Mummy - The Ride. Pregnant guests should speak with a cast member at Backdraft, Shrek 4-D and Terminator 2: 3D prior to experiencing the attraction and they will be placed in special stationary seats. For more information, please see the Rider's Guide chart.

 
Baby ProductsPark Info    

Bottles, diapers, and pacifiers are available for purchase at the Universal Film Company or the Backlot Store.

 
ATMsPark Info    

Quick and easy cash machines are located at the main entrance to the right of the ticket booths and in the Lower Lot near the Jurassic Cove Cafe.

 
Forms Of PaymentPark Info    

Cash (American Money only)
Traveler's Checks (with proper identification)
Credit Cards (with proper identification)
Personal checks are NOT accepted

 
Currency ExchangePark Info    

Not available on the property. Guest Relations has directions to local exchange facilities.

 
Package Delivery ServicePark Info    

Buy merchandise in the park and pick up your package before you leave. Located near the exit at Universal Film Co. Ask store cast members for details.

 
LockersPark Info    

Store all the day's extras in a convenient locker. You'll be glad you did! Lockers accept both cash and credit cards.

 
KennelPark Info    

Universal Studios Hollywood provides a complimentary Kennel Service for park guests. Visit the Guest Services window at the park entrance, and your pet will be escorted by one of the Guest Service Representatives to the facility. For more information and exact operating hours in advance: 1-800-UNIVERSAL.

 
MailboxPark Info    

Located at the front gate lockers. Stamps may be purchased at the front gate lockers or the Backlot Store.

 
Lost And FoundPark Info    

Located at Guest Relations, near the entrance to the park. Guests inquiring about a lost item should contact Guest Relations at (818) 622-3522.


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